RURAL SOLUTIONS SERVICE LEVEL UPDATE FOR MAY

RURAL SOLUTIONS SERVICE LEVEL UPDATE FOR MAY

RURAL SOLUTIONS SERVICE LEVEL UPDATE FOR MAY

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Following the Coronavirus (COVID-19) outbreak, Rural Solutions has so far, albeit with some changes to our abilities to hold site visits, maintained ‘business as usual’; through our team working from home and holding all communications through digital channels. For full details of this please refer to our earlier service level update that we issued in March at the beginning of lockdown.

We are now in the fifth week of lockdown and whilst many of our projects continue and new projects get going, we have experienced a falloff in work associated with sectors forced to close by Government restrictions.  

Consequently, we have decided to engage with the Government Job Retention Scheme for a small number of the team, for a short period. This means that as of 1st May we will have a reduced team and some of our colleagues will be unavailable. If your Rural Solutions contact on an ongoing project is affected, you will be informed of this personally and all colleagues on a temporary leave of absence (furlough) will relay this message on their automatic email responses.

Rural Solutions remains fully operational and colleagues will be available to speak to throughout normal working hours (Mon-Fri 9-5pm).

While the situation remains uncertain, we take comfort in the fact that we have an outstanding team and a supportive and loyal community of clients.

We will continue to update our website and social media platforms with any updates to our working practices arising from the Coronavirus pandemic over the coming weeks and months.

Thank you and stay safe.

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